Refund Policy

Locked preview shows only the first page of the generated resume. Payment unlocks the full document and working surface for that exact draft for 14 days, with up to 8 paid refinements and 5 successful PDF downloads. We send a private recovery link by email. The PDF is not attached to that email.

Full-document review is available after payment. The first-page preview does not mean you have reviewed every page. Keep your exported PDF before the access deadline.

Our standard policy does not offer change-of-mind refunds. This does not exclude refunds for technical failure, duplicate charges, failure to supply the purchased service, or remedies required by applicable consumer law.

If your payment was processed but your private resume link was not delivered, or your PDF could not be downloaded due to a system error, contact us at support@fixtheresume.com with your payment reference. We will investigate and either restore access to the same draft within its existing access window or issue a full refund for an undelivered service. Do not make another payment to recover that draft.

Duplicate payments, payments received after a draft expires, and payments that cannot be matched to the purchased draft require review. Include the review reference if the app gives you one. An expired draft cannot be recreated or its deadline extended through payment review. Refund requests are not completed refunds; we confirm the result after checking payment-provider records.

This policy is governed by India's Consumer Protection Act 2019. For users in the European Union or United Kingdom, applicable statutory consumer rights remain unaffected where required by law.

Fix The Resume, India. support@fixtheresume.com